A manager from a large restaurant within the local location named in for our services. He had been asked to locate out if we could support the owner. It had turn out to be clear that a number of the waiting staff exactly where stealing from the Suggestions pot. He explained to us that on some weeks there may be as significantly as £5000 within the pot on a Saturday night. There had been only two methods that the cash could possibly be stolen from the pot. 1 would be before the money was put into the pot and also the other could be when it was becoming counted in the staff room.
We asked the client if they had any CCTV cameras in the restaurant. The Manager said they had no security apart from the locks and bolts. We suggested that CCTV cameras where a need to ahead of we did anything else inside the restaurant. We had the CCTV fitted with no any of the staff realising. We also decided to go undercover and pose as a couple getting a meal. We wanted to try and get the waiter to take a bit tip from us to see what he would do using the funds.
The Restaurant was fairly busy and so exactly where the waiters. We had a wonderful meal and showed our appreciation at the finish when we gave the waiter a massive tip. Right after we left we went back to the workplace to watch the film footage. It very clearly showed both the head waiter along with the Bar man taking funds from the Tip jar and also forgetting to put their suggestions in. Our client was delighted with the CCTV and also the reality that we caught the head waiter and Barman read handed.
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